Third Assignment
During my internship, I dealt with an ethical issue where witnessed my bell captain stealing money from the consolidated tip jar. After the bell captain found out that I knew about his antics, he tried negotiating with me by offering to split the amount that he stole. In this case, the stakeholders would be the bell captain, the whole bell team and myself. The ethical principles at stake for bell captain and I would be honesty, integrity, fairness and trustworthiness. There are a lot of consequences in this scenario, if I do not whistleblow and shared the stolen tips with him, the bell captain might do it again, being unfair to the rest of the bell team. I would then become an accomplice of this unethical crime, with the guilt weighing on my conscience, ruining my life and future in the industry. Or if this incident is exposed, the relationship that I have built with the team would suffer. In the eyes of the bell team, they might feel that all their hard work has gone down the drain as they’re not getting enough tips at the end of the day. If I report to the management, there is a high chance the bell captain will lose his job, and might even be required to serve jail time as well. I feel that reporting the case to the manager would be the right thing to do, as the management might choose to settle this incident internally and not call the police. I would not want to live with the guilt of breaking the bell team’s trust. Hence I believe the option I chose would be the best scenario for the bell captain and me as I believe it the most ethical way to solve this problem.
Hey aylmer,
I think I can understand your situation, as I’ve been in a similar situation once.
My tone of voice led to the other party to misunderstand my intentions, thinking that I was speaking to him to harm him.
I think what you should have done was to pull him to a corner, out of the crowd and speak to him then. That way, he won’t feel intimidated when you raise your voice and won’t feel bothered by the fact that there are people around watching you ‘humiliate’ him.
That’s all, have a great day ahead!
Best regards,
Lee Brandon
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Hi Aylmer. I understand that your intentions were good. However, some people are not as receptive to feedback as you. They can become very defensive when they feel attacked. Perhaps he felt attacked by you, that was why his defence mechanism was to complaint to the manager about you. Probably if you had told him that in a better environment and with a different tone, that would have helped.
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Hello Aylmer,
Sorry to hear about your terrible incident. I can definitely say that I have been in a similar situation before where my tone or volume may have led to a misunderstanding.
I would say that maybe you could have handled the situation better by not raising your voice even though the surrounding was rather noisy. I think it would be better if you were to walk over to him and talk to him nicely rather than signalling him to come over to you with a high volume.
Best Regards,
Ivan
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Dear Aylmer,
The situation has been described well and the solution hints at some communication concepts. The concepts here are verbal and non-verbal communication as the peer posts also have pointed out. Good to know that you will continue to work on these skills.
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